Do you offer free consultations?

We offer a 30 min free phone assessment to discuss your situation, your goals and answer some of your questions. You learn more about us also. These calls are a touch-point and of no obligation to commit. It’s a big step, so commit when you are ready! However, if you are happy to proceed, we secure a date for your first session with a paid booking.

What are your fees?

Curated Chaos Organizers has researched the professional organizing market both locally and nationally to be comparable and offer the best price we can. We are transparent with our pricing so there are no surprises in the end. Our fees are $85 hr for our basic services. Our move-in/out fees are $95 hr. For any personal supply shopping or research, and long distance driving, we charge $50 hr. Long distance travel fees are applied separately.

What are the onsite consultations?

When we arrive at your initial session, we see the space and collaborate on a plan that aligns to your goals. This usually takes between 45 mins to one hour. We assess how long the project should take, whether you will need additional sessions and supplies. We discover problematic areas that you may not be aware of. This is included in your booked price.

If you just want a consultation done, we can provide one for $85 hr. The appointment is booked and secured with a payment.

Consultations, Assessments, Cancellations & Fees

Can we cancel a booked session?

Yes. If you need to cancel we will refund the whole amount paid within 10 days following the signed contract, or we can rebook it for a later date.

Cancellations within 14 days of the booked session appointment will have 50% refunded, or we can reschedule. Cancellations within 48 hours of the booked session appointment will have 25% refunded and we require a phone call plus an email at that time. No refunds will be issued if the client is not at the booked address at the time of the appointment. * Credit card refunds can take up to 2 weeks to process.

Do you charge for supplies?

We do. To keep your costs and excess items down, we make an effort to use the items you already have without buying more things that will take up space. We believe that when things go in bins they are often forgotten and bins begin to accumulate more excess. The “out of sight, out of mind” is just a way of deferring the decision to fix it, once and for all.

Of course it may be necessary to implement aids to make the space function efficiently. These will be discussed as needed and considered additional supplies if we are supplying them. All supplies that are used, such as garbage bags, boxes, bins, labels, QR labels, organizing compartments, hardware and such will be detailed on invoice and due in full at the end of the session.

Can I just hire you for a couple hours?

Unfortunately no. Although it seems that a project would only take a couple hours to do, it is not realistic. There are many factors built into the service options to grant you the best use of time and costs. The travel time, vehicle parking, initial documents to sign, discussing the project, setting up, the 6 step process, the decision-making time, the clean-up, walk-through, collecting payment, loading donations and supplies in the vehicles uses up the minimum 4 hr session with minimal time to spare. The return visit minimum is 3 hours because we have covered some things already.

If the schedule allows, we are always able to add-on to a booked session though.

What method of payment do you take & when do we pay?

We accept E-transfers (EFT or EMT), Cash and Debit at no additional fees. We also accept Visa and Mastercard which will have a 3% bank fee applied. The sessions are paid at the time of booking. Additional time and sessions are due an hour prior to leaving the session. To avoid over-time charges, please have your banking details ready.

Is it customary to tip your organizer?

Tips are not customary or ever expected. However, if you feel that someone from Curated Chaos Organizers has done an over-the-top job for you and, you feel compelled to honour that, we would appreciate a shout out on Google Reviews. If you still feel you would like to extend money, our company will pass on 50% of that money to support our “Seniors for Smiles” fund where we donate 4 hours of our time each month to assist seniors in need. Check out the details of this program in our Service page!

Hours Open, Where We Serve

& Travel Fees

What hours & days are you available?

We are fully open to accommodate you! We understand that everyone has different schedules, so we have an unconventional schedule to allow you to achieve your project when you are available to do it. We are open day or night, holidays and weekends. Contact us when you can open up your most productive time and we will schedule you in!

What areas do you serve?

We serve the YYC radius of Calgary and surrounding areas of Southern Alberta. Check out the Contact Us page to see more details.

Do you charge for travel?

We do not charge travel fees for the areas within the Calgary city limits. There will be an applied mileage fee of 0.70 cents/km plus a $50/hr travel fee for all bookings outside of the YYC of Calgary. Check out rural location estimates in our Contact Us page.

How do you protect our private information?

Curated Chaos Organizers adheres to our code of conduct. We practice ethical rights and view the privacy of you, your image and your things in high regard. Nothing is released or shared without your knowledge and documented consent. Our social media platforms will only have photos that are helpful to others and will not incriminate you in any way.

What We Provide

Are you insured in the event of an accident?

Yes. We handle, treat and view everything as if it were your prized possession. We have liability insurance to cover any unfortunate mishaps that may occur on our part. Any third party services will only be utilized if they have their own insurance in place. We are also bonded to protect your investment in us.

I may be doing this on my own. How can I feel safe with organizers in my home?

This is a very understandable and valid question. We have the assurance of the police information check. Our business is in a professional standing with transparency online and locally. We can provide previous customer references to build trust and credibility.

We too, face a position of safety and trust so we understand your concerns. In these situations we rely on our instincts and advise you to do the same.

Overall, we want to be in business for a long time and will not allow anything to jeopardize this. We want you to be comfortable and at ease with us in your home, so we limit the number of organizers on the project from 1 to 3, unless discussed in advance.

What makes you qualified to be a professional organizer?

Curated Chaos Organizers has completed Professional Organizing, Interior Design, Home Improvement, Feng Shui and Multi-media Art courses with training along with over 40 years of Retail Management and 20 years of Leadership skills.

We have hands-on experience both in maximizing efficiency in residential and commercial spaces.

Most importantly, many years of personal experience of living in a state of disorder and finding a way to clear the chaos to bring order and simplicity, assisted with visual and spatial design aspects is the exact reason for starting this company!

What are estate cleanout services?

Estate cleanout services provide a comprehensive solution for clearing and organizing a property and it's possessions, typically needed after events such as a death, downsizing, or eviction. They help in managing the emotional and logistical challenges associated with these transitions.

All About You

& Your Participation

Do I need to be involved?

Yes, for optimal reasons. We are working through your possessions and need approval of their destinations. We need to find what is not working and what will work for you. When you are involved you will learn how to prevent a disorganized space in the future. The level of work you will apply will have an impact on any future success. Without your involvement, the process is sure to fail.

Are you going to persuade me to get rid of my things?

In short, no! We will work through the process at your comfort level. We strategize the best use of your possessions, whether they be with you or somewhere more beneficial. Our goal is to allow the things that matter and have purpose to you to remain with you and weigh the pro’s and con’s of excess items that may cause you to remain in a state of un-organization and stress. We work through your things with compassion, empathy and understanding but every item will need your approval of its final destination.

I’m embarrassed about the condition of my place. How can you assure me that I won’t be judged?

Professional Organizers choose this field usually because they have been in a state of disorder themselves at one point. They have managed to declutter, organize and systemize their spaces and see the huge benefits and want to provide this feeling to others. Curated Chaos Organizers understands everyone has their reasoning and life just happens around us. We are a non-judgmental company and it really won't phase us so we are willing to work in various conditions to help you. Your privacy is always protected!

Do I need to clean up my space before you arrive?

No you do not! We want you to be authentic and let us see how the space is as a day-to-day real life situation. However, we do ask that it can be accessible to us so we can begin the work right away without delay.

What do I need to do to prepare for the session?

You do not need to clean up other than regular garbage and trash lying about. Have your vacuum emptied and ready to go in the event we need to use it.

As pet-lovers, please be kind to them and put them in a safe quiet place with water. They can get upset with new people in the home, the activity levels, the trip hazards, and possible stress levels from you, not to mention if they escape.

It is a good idea to make arrangements for your kids to have a play-date or time outside the home with a care-taker. It can be dangerous and stressful for them and they will want you to keep all their things.

Take some time to be kind to yourself for taking a big step into the unknown. Have a positive mind-set because this project will benefit you in so many ways!

If you have adult helpers, that's great but understand that family and friends who are not in your shoes can interfere in the progress and your goals. Their opinions and unprofessional knowledge in this field could send you in the wrong direction of what you have intended.

It is best if everyone in the task is on-board or let us know in advance to who is not and we can work with this.

How can I do this economically?

To stay within your budget we suggest that you have an ample supply of strong large black trash bags and clear recycling bags on hand. Do not buy anything like storage or organizing products in advance (unless there are some you absolutely think will work). We can review what you intend to incorporate when we are there, and save you money if we have a better solution.

Check out some money saving tips on the Service page.

It is a great idea to schedule each session as your budget allows. This way it will get done over time and you'll have more time to adjust in between sessions. It will allow time to sell some items in the meantime and use that money for the next sessions.

Is there a referral program that will benefit me?

Yes! An $85 value. Curated Chaos Organizers will reward you when you tell others about your experience with us!

You will get a credit of $42.50 applied to your next session of 4 hrs or more. They will get a value of $42.50 credited to their session of 4 hrs or more also. It’s a win-win!

If we’ve worked with you and you are happy with us, we would love it if you can share the secret of your success, so tell everyone from your family, friends, colleagues, acquaintances, the sales clerk….

* Be sure to have them mention your name in the website contact form so we can thank you and record your reward. In the event that you think you are finished needing us, it will come in handy for your holiday decor set up or take down, maintenance sessions, or packing for a move. Our lives are always changing so we are always needed!

*These offers become valid when a former client refers us to a new prospect who mentions the former client's name in the Contact Us form. Both parties receive the credit once the new prospect has booked a session with payment and we complete the job.

* Cannot be combined with any other promotional offer. One referral credit per session.

Why pay for a Professional Organizer when it seems like a DIY project?

Great question! You absolutely can DIY and we encourage everyone to try that first. Give yourself a deadline and set some goals. You may even contact us if you need some general pointers…. we honestly wish you a successful journey!

However, if you find it is too much or you are not making the progress you envisioned, it’s ok. We give you credit for trying and nothing is a waste, but more so a discovery of something that didn’t work for you. We are just one click of a button away as a back-up!

To have the process move along quickly with less stress, professional advice, money saving tips and willing physical labour, we suggest you get in touch with us first.

When money is exchanged for a service, everyone is more invested, committed and accountable which leads to better success of your space remaining organized in the future. Everyday we spend our valuable time doing something we would rather not, is time spent wrongly. We are trained to streamline the system in a respectable amount of time and well worth the value over and over again!

Do you take donations and disposals away?

We will take one carload of your donations with us when we leave. If there are more, we will offer to load up your vehicle(s) so you can drop them off asap. Additional donations will be discussed and a third party may be contacted for pick-up.

* Please be aware that donations will be dropped off immediately and will not be able to be retrieved. We highly suggest that donations left in your care should be dropped off immediately too, or they stand the chance of working their way back into the organized spaces and go against the progress we just made.

What Happens With

Our Released Items?

Where do the items go?

Curated Chaos Organizers will work as environmentally safe as we can. We assign the released possessions to the appropriate locations whether it be junk, electronics, appliances, furniture, vehicles, piano’s, chemicals, pharmaceuticals, recyclables, up-cyclables, charity, consignment, sellables, auction items, donations, etc. We discuss the best method to get them to these places whether it be you, us or a third party. Any fees incurred will be paid by the client.

I'm confused about the terms tidying, decluttering, culling & organizing. Can you clarify what these mean?

Yes, those terms can be confusing. Tidying is a word derived from “timely” meaning to make things neat and orderly and in good condition. Tidying is what is done for upkeep. Decluttering is the liberating process of deciding if items are in chaos, disarray, disorder, trash or causing a mess in the space, and then actioning their proper destination. This is what is necessary to assist the tidying maintenance. Culling is the act of selecting the best and purging the rest. Culling is where we will find the things that make you happy! Nothing shines if it’s in competition with everything else around it. Organizing is a state of order by arranging things so that they can be found or used simply and quickly. It requires a continual effort.

If we have not answered any of your questions...

We would like to know if there are any questions or concerns that you may have so please fill out the Contact Form with your inquiry and we will gladly get in touch with you.